Your IT issue, actually done — by AI.
RemoteSupport isn't another screen-share tool. Describe your problem in plain words and the AI does the task on your machine — then a human technician steps in seamlessly if it can't finish. One install. Self-service first.
Help in three steps
Most issues never need a human. The ones that do hand off without missing a beat.
Type your issue
Open the desktop app and describe what you need in plain language — like “what's 124 + 376” or “email this to my manager”.
The AI does it
It reads the screen, plans the steps, and performs the task for you — clicking and typing in the real app, with a glowing cursor you can watch.
A human steps in
If the AI can't finish, one tap connects a technician who sees your screen — with the AI's attempt already attached as context.
Built to actually solve things
AI Service Desk
A friendly assistant in the system tray. Ask in plain English; it figures out the steps.
Real task automation
It drives the real apps on your machine to complete the task — not just instructions you follow.
Secure remote control
When a human is needed, our WebRTC engine gives the technician live screen + control — peer-to-peer.
One install
Self-service AI and human backup ship in a single app. Nothing else to set up.
Private & secure
The AI key lives only on our server behind your login. You initiate the session and see exactly what's shared.
Human backup, in context
Escalations carry the AI's full attempt, so the technician starts informed — not from scratch.
Not another TeamViewer.
Classic remote tools just show your screen and wait for a person. RemoteSupport resolves the common stuff instantly with AI, and saves the human for when it truly matters — cutting wait times and ticket volume.
Start free. Scale when you grow.
Simple plans for teams of every size. No credit card to begin.
Free
$0/mo
For individuals and small teams getting started.
- AI Service Desk (self-service)
- Up to 2 concurrent sessions
- Human escalation & remote control
- Single sign-in
Pro
$49/mo
For growing support teams that need scale.
- Everything in Free
- Up to 25 concurrent sessions
- Team invites & multi-tenant isolation
- Usage metering for every AI action
Secure by design
Key stays server-side
The AI provider key never ships to the client — every call is authenticated and metered.
You're in control
You start the session and see a clear indicator whenever your screen is shared or controlled.
Peer-to-peer media
Remote-control video flows directly over WebRTC; sessions are code-gated and consented.
Tenant isolation
Each organization's sessions and history are isolated from every other.
Let the AI handle IT.
Set up in minutes. Free to start, with human backup whenever you need it.